Available now
Managed badging
Your team requests a badge. We print it and ship it, with approvals tracked in the Managed customer portal.
BadgeFlow →
Managed by Harris Technology Services
Bring Verkada into the way you work.
Connect access and everyday workflows with Managed. We set up the connections around your systems and keep them supported, so your team has less to manage.
The setup is part of the service. Your systems, access rules and sites shape the integration. Managed handles the configuration, tests the workflow with you and provides ongoing support. We agree on the scope before work starts, including any customer-specific connections.
Verkada integration partner
After the install, we keep Verkada running.
Managed is the managed-services side of Harris Technology Services, a Verkada integrator. After installation, we take on the day-to-day work of running Verkada, so your own team doesn't have to.
Available now
Command admin support
The routine administration that builds up after go-live, handled by a team you can call, with tickets you can see in your portal.
Helpdesk →Available now
Guest Wi-Fi sign-in
A branded guest sign-in for Meraki sites, set up and run by HTS.
Captive Portal →Available now
Network monitoring
We monitor the network gear your cameras and doors depend on, and work issues with you.
NetOps →Early adopter access
Camera health checks
We run camera health checks on our own cameras first, and are opening them to a few early customers.
LensOps →How we work in your Verkada org
- We work in your own Verkada organization, through API access you grant and limit to the agreed workflow.
- Badge and access changes follow your approved process, and a person reviews every deactivation.
- Each workflow, and each connection to another system, is scoped and tested with you before it goes live.
Built around your day-to-day work
Built around your day-to-day work
Three workflows we run today, with more detail on each below.
Booking to door access
Give people access for the time they've booked. At The Node, the booking and door access work together, with access removed when the booking ends or is canceled.
See the booking workflow →Unlock in your own app
Keep getting in part of the same experience as booking a space. The Node Android app server-relays an unlock request through Managed.
The Node app is on Android, iPhone and the web.
See The Node app →Verkada and the network, together
Our NOC brings Verkada devices and network information into one place to help the team investigate problems across a site.
Talk about your sites →The map
Your systems on one side. Verkada on the other.
Managed sits in the middle and moves the data both ways.
Your systems
- People and identityHR and identity systems: AccessOps connectors planned
- Work and serviceConnectWise and Teams; other service tools and destinations scoped per project
- Spaces and bookingsBooking access works at The Node; other booking and calendar connections scoped
- Business systemsPOS to Helix demonstrated on Managed's till; other business sources scoped per project
- Network and buildingWorking network/NOC visibility; legacy panels and building systems scoped
- DataSQL, BI and file feeds: customer-specific connections scoped per project
ManagedManagedMaps, rules, queue, audit log
Verkada
- Access Control
- Cameras
- Alarms
- Guest
- Helix
- Sensors
- Command
Where it runsIn the cloud, hosted by ManagedCustomer cloud, scoped per projectOn-prem connections scoped per project; approved data may flow to cloud services
Use cases
What people connect first.
Each card identifies a working implementation, an early-adopter workflow, planned work or a custom build. Customer configuration and validation are agreed in scope.
Available now
Booking → door access, automatically
For: Coworking, flex office, meeting suites, campuses that rent space.
A confirmed booking creates a Verkada Access user with start and end dates set to the booking window and adds them to the right door group. Cancel or expiry removes the access, and a scheduled reconciler keeps Verkada in step with the booking source.
Systems: Booking app, payments, Verkada Access
Running today at The Node, our coworking space in West Chester.
No front desk handing out keys; access lasts exactly as long as the booking.
Available now
Unlock from your own app
For: Operators who want their brand on the phone, not a separate app.
Members tap Unlock in the Android app or phone browser. The server checks booking and building hours, then relays the unlock through Verkada. It works on Android, iPhone and the web. No Bluetooth or mobile SDK is used.
Systems: Customer app, Verkada Access
Running today in The Node app on Android, iPhone and the web.
One app for booking, paying and getting in.
Early adopter access
Check-in from door events
For: Coworking, visitor-heavy offices, training centres.
Managed uses a booked user's first credential entry event to update check-in signs and dashboards. This records credential activity, not independent proof of the person's physical presence.
Systems: Verkada Access events, booking app, displays
Running at Managed today. Open to a few early customers.
Access-event-based check-in reporting.
Early adopter access
Badge printing and self-service kiosk
For: Hospitals, universities, large offices with constant onboarding.
Staff tap an old badge or enter their details at a kiosk. Managed matches them to their Verkada user, prints the new badge and activates the card in Verkada. Managed can also print and ship badges.
Systems: Verkada Access, badge printer, kiosk
Running at Managed today. Open to a few early customers.
Badges in minutes, without a line at the security office.
Available now
Directory sync for badging
For: Any site printing badges or running kiosks.
Verkada users and credentials are mirrored into Managed's badging workflows. Removing someone takes effect shortly after the change is made.
Systems: Verkada Access
Running today on Managed's own org.
A synchronized directory for badging workflows.
Roadmap
HR joiner, mover, leaver → Verkada
For: Multi-site employers, healthcare systems, school districts.
AccessOps is on our roadmap. HR connectors and role-to-door mappings must be built and validated for the agreed systems before live access changes.
Systems: HR/identity connectors planned; Verkada Access
HRIS connectors are planned. We confirm which connector fits your system before go-live, and until it is live we cannot promise access changes the same day.
Access follows the person; leaver timing depends on the deployed connector.
Early adopter access
Service tickets → access changes
For: Organisations that run requests through a service desk.
ConnectWise ticket-driven badge issuance runs at Managed. Customer deployments require approved access rules. Deactivation requires human review before revocation; ambiguous matches stop for resolution. ServiceNow is scoped per project.
Systems: ConnectWise, Verkada Access. ServiceNow: scoped build.
Running at Managed today. Open to a few early customers.
Reviewed requests with traceable access changes.
Available now
One view of Verkada and the network
For: IT teams and managed service providers running many sites.
Managed pulls cameras, access devices and sites from multiple Verkada orgs into one NOC console, maps each camera to its network switch port and raises problems when a device drops.
Systems: Verkada Command (multi-org), Meraki, ticketing
Running today in the Managed NOC.
Investigate whether a camera issue starts with the device or its network.
Early adopter access
Point of sale → Helix
For: Retail, restaurants, hospitality.
Managed's till sends sales, voids and drawer events to Verkada Helix for video search, with offline queueing and replay. Camera routing is tailored per site. Refund events are not implemented.
Systems: POS, Verkada Helix
Demonstrated end to end on Managed's own till; customer setup and camera routing are scoped and validated.
Find the matching sale or drawer event on video.
Roadmap
Legacy registers and serial devices → Helix (on-site connector box)
For: Retail, grocery, fuel, quick-service, warehouses, banks, anywhere old equipment can't call an API.
A proposed connection for legacy serial or network transaction outputs. No field-ready connector box exists today. Managed scopes the protocol, hardware, camera mapping, secure transport, offline handling and support before a customer-specific build.
Systems: Legacy POS and serial devices, connector box, Verkada Helix
Scoped per project after agreeing the source, hardware, development and support.
Design goal: Search video alongside records from older equipment.
Roadmap
Other transaction sources → Helix
For: Any business that wants video tied to its records.
Cloud APIs, ERP, SQL, files and webhooks are possible source patterns, not ready-made connectors. Managed reviews each source and agrees development, camera mapping and testing. No Square, Toast, Shopify, Clover or NCR connector is available today.
Systems: Cloud APIs, databases, files, connector box, Verkada Helix
The Managed till demonstration works today. Other sources require a scoped build.
Design goal: Search video by the transaction types agreed for your source.
Available now
Verkada events out to the tools your team uses
For: Security operations, facilities, IT.
Implemented routing can post to Microsoft Teams and open ConnectWise tickets. We validate a signed Verkada event through to its destination for your site. Slack, email and other destinations require a scoped build.
Systems: Verkada webhooks, Teams, ConnectWise
Scoped per-customer configuration and signed-webhook validation; switched on per customer.
The right person hears about it, not a shared inbox.
Roadmap
Legacy access panels during migration
For: Campuses moving from on-prem access control to Verkada a building at a time.
An on-prem connector keeps users and credentials in step between the legacy system and Verkada until the last building cuts over.
Systems: On-prem panels (for example Lenel, Software House, Genetec), Verkada Access
A pattern we deliver to order on the same platform.
One person record during a multi-year migration.
Early adopter access
Camera feeds on lobby and event displays
For: Lobbies, operations centres, events.
Approved Verkada camera views play on display screens alongside schedules and messages.
Systems: Verkada Command, displays
Running at Managed today and open to a few early customers.
Roadmap
Verkada data into your reporting
For: Facilities and operations leaders.
Occupancy, access and device-health data flows to a data warehouse or BI tool on a schedule.
Systems: Verkada APIs, SQL, warehouse or BI
A pattern we deliver to order on the same platform.
Roadmap
Visitors from the calendar
For: Offices and clinics with scheduled visitors.
A meeting invite or appointment pre-registers the guest in Verkada Guest and sends the visitor their arrival details.
Systems: Outlook, Google Calendar, scheduling systems, Verkada Guest
A pattern we deliver to order on the same platform.
Helix
Search video by transaction. Scope the connection around your source.
The Managed till demonstration sends sales, voids and drawer events to Helix today. Connections for other cloud systems or legacy equipment are scoped per project after agreeing the source, camera mapping and delivery.
- Legacy register or serial device
- Proposed Managed connectorHardware and offline handling to be scoped and tested.
- Verkada Helix
- Cloud POS, ERP, SQL, CSV or SFTP
- ManagedSource ingestion and camera mapping scoped per project.
- Verkada Helix
Point of sale → HelixOn-site connector boxOther sources, scoped per project
By industry
Start from your kind of site.
The use cases that come up most for each.
Workplace and multi-site offices
Coworking and flex space
Healthcare
Education (K-12 and higher ed)
Retail and hospitality
Logistics and industrial
How it works
Checked, logged and supported by the people who install your cameras.
For IT and security reviewers.
- Source system
- Managed: map, rules, queue
- Verkada API
- Read-back where implemented
- Action records validated per workflow
Events the other way: Verkada webhook → Managed → Teams or a ConnectWise ticket.
- Connection
- Your admin grants API access scoped to the agreed workflow. We confirm region support, permissions and key handling for your environment.
- Writes are checked
- Booking access uses read-back and continuous reconciliation; credentials expire with the booking and cancellation revokes the booked access. Agree source authority, cancellation rules and failure handling before rollout. Other workflows are validated for the checks they need.
- Events
- The event receiver verifies signatures. A successful signed Verkada event and its destination must be validated for your deployment; polling is used where appropriate.
- Audit
- We agree which actions and triggers must be logged, then validate that record with your team.
- Where it runs
- Managed-hosted by default; customer cloud is scoped. On-prem connections may send approved data to cloud services.
- On-site connector box
- A legacy connector box is not a ready-made product. Protocols, camera mapping, secure transport, offline handling and support are agreed in the build scope.
- Who supports it
- The Managed service desk and NOC, with installation delivered by Harris Technology Services.
Prepaid with your project
Buy the service term with the build.
Prepay 12, 24 or 36 months on the same invoice as the project.
- 12 months10% offmonthly service fees
- 24 months15% offmonthly service fees
- 36 months20% offmonthly service fees
- The term starts at go-live, and no later than 12 months after the invoice.
- The discount applies to monthly service fees only. It does not apply to setup, per-badge fees or hardware.
| Term | At list | Discount | Prepaid |
|---|---|---|---|
| 12 months | $19,380 | 10% | $17,442 |
| 24 months | $38,760 | 15% | $32,946 |
| 36 months | $58,140 | 20% | $46,512 |
An example, not a quote. Prices in USD, exclude applicable taxes. Each service in the example carries its own status on the pricing page.
We run it ourselves
Managed is its own first customer.
The Node is our coworking space in West Chester. A confirmed booking opens the right doors for exactly the booked time, and members unlock from the Node app on their phone. That runs on Managed and Verkada Access today.
Visit The NodeStart with one system
Start with what you want to do
Tell us which systems you use and what you want to happen between them. We'll walk through the workflow and the setup it needs.
Tell us about your integration*Early adopter access means it runs internally today and is open to a few early customers.